In Managed Print, trust is everything. Not just trust in the contract. Trust in the numbers. Many dealers invest heavily in monitoring tools. They can see volumes, alerts, and costs. But their customers cannot. The result is a subtle imbalance. The dealer works with data. The customer works with summaries. And summaries invite questions. The Hidden Friction in Advisory Meetings Most account managers prepare carefully before customer meetings. They extract data, build reports,

Many account managers spend too much time preparing for meetings. They gather data. They analyse volumes. They check alerts. They try to understand cost development. By the time they sit down with the customer, they are tired of the numbers. The problem is not a lack of data. The problem is that insight is not prepared. When preparation becomes the bottleneck In many MPS organisations, preparing for a customer meeting means pulling information from different places. Meter rea

Most print environments do not break overnight. They slowly drift out of balance. Volumes change. Usage patterns shift. Devices behave differently over time. The problem is rarely lack of data. It is lack of clarity. Many MPS teams have access to plenty of information, but when insight is scattered across tools and roles, decisions become reactive instead of proactive. That is where frustration starts, both internally and with customers. Advisory starts with a shared overvie

Supply management is one of the most underestimated parts of Managed Print Services. When it works, nobody notices. When it fails, everyone feels it. Late deliveries, emergency orders, frustrated customers, and internal firefighting are often treated as isolated incidents. In reality, they are symptoms of a bigger issue. Missing insight. Why supply problems keep repeating Many supply workflows are still built on assumptions. Average consumption. Static reorder points. Manual